Social Listening

Social Listening

Your customers communicate online more than ever before. There are also more tools to track metrics, page visits, and likes than ever before. But what do these numbers really mean? How do these tools help you truly understand your customers?

At Danji, our digital analysts will help you understand the meaning behind the reviews, comments, and messages that lead to insights which become drivers for revenue and growth.

We take care of everything from scraping the data, extracting and formatting the data into necessary formats, and using our team of experienced analysts that come from behavioral science, linguistics, and sociology, analyze the data.

With larger amounts of data we also use the latest AI-technology and machine learning to quickly determine themes, sentiment, and key topics that will help you take action.